AICTE revamps student redressal regulations to deal with more plaints

In view of increasing complaints from students over withholding of certificates by technical institutions, demanding excess fee, failure to provide amenities etc.,All India Council for Technical Education (AICTE) issued revised draft (redressal of grievance of students) regulations, 2019.

The fresh regulations will supersede those issued in 2012 and mandates technical institutions to publish prospectus, establish student grievance redressal committee and appoint an ombudsman who will be a retired district judge or a retired vice-chancellor/professor with 10 years of experience.

Giving greater emphasis to the prospectus, the AICTE has notified that all technical institutions will not only have to mention the list of courses and seat intake but also tuition fee and refund details.

In the prospectus, all institutions will have to mandatorily mention each component of the fee, deposits and other charges payable by the student seeking admission. “The percentage of tuition fee and other charges refundable to a student admitted to such an institution in case such student withdraws from such institution before or after completion of course or programme of study and the time within and the manner in which such refund shall be made to that student,” read the draft.

Technical institutions also have to establish a student grievance redressal committee that will be headed by principal of the college as the chairman apart from an ombudsman. Following the notification, all technical institutions have to launch an online portal where any aggrieved student may submit an application seeking redressal of grievance in the next three months. The draft, which was published on AICTE’s official website, is open for suggestions till August 20, 2019.

Source: https://timesofindia.indiatimes.com/city/hyderabad/aicte-revamps-student-redressal-regulations-to-deal-with-more-plaints/articleshow/70424559.cms (Accessed on July 29, 2019)